# PaperLink - Complete Documentation

> PaperLink is a document analytics and secure sharing platform. Know who views your documents with page-by-page analytics, control access with passwords and expiration dates, and share confidential files in branded Data Rooms. The modern DocSend alternative with additional invoicing capabilities.

## About PaperLink

PaperLink is a document engagement platform that combines three products:

1. **Document Sharing & Analytics** - Share files securely and track viewer engagement in real-time
2. **Data Rooms** - Virtual data rooms for M&A, fundraising, and due diligence
3. **Invoices & Estimates** - Bonus: Professional billing with multi-currency support

The platform is designed for startups, sales teams, consultants, and anyone who needs to know how their documents are being consumed.

## Product 1: Document Sharing & Analytics (Core)

### Overview
Share documents via secure links and get detailed analytics on who viewed, when, and for how long. Perfect for pitch decks, proposals, contracts, and any document where engagement matters.

### Features

**Real-Time Analytics**
- View notifications when someone opens your document
- Page-by-page time tracking (know which slides matter most)
- Total time spent on document
- Viewer identification (email, location, device)
- Download tracking
- Engagement scoring

**Secure Sharing Controls**
- Password protection
- Email verification (email gate) - viewers must enter email to access
- Link expiration dates
- Download enable/disable toggle
- View limits (max number of views)
- Revoke access anytime

**Document Management**
- Upload PDF, Excel, Word, PowerPoint, images
- Online document viewer (no download required)
- Custom branding on shared pages
- Folder organization
- Bulk upload support

### Pricing - Document Sharing

Regional pricing based on location. Prices shown: 🇺🇸 US | 🇺🇦 Ukraine | 🇪🇺 EU | 🇬🇧 UK | 🇨🇦 Canada | 🇲🇽 Mexico

**Free Plan**
- Price: $0 | 0 ₴ | €0 | £0 | $0 CAD | $0 MXN
- 50 files, 50 file links, 1 folder, 1 team member
- All sharing controls (password, email gate, expiration, download)
- Unlimited visitors, page-by-page analytics

**Pro Plan (Most Popular)**
- Price: $24 | 350 ₴ | €22 | £19 | $32 CAD | $399 MXN
- 100 files, unlimited folders & folder levels
- Unlimited file & folder links, 1 team member
- Bulk email links (up to 50)
- All sharing controls, page-by-page analytics

**Business Plan**
- Price: $59 | 850 ₴ | €54 | £47 | $79 CAD | $899 MXN
- 1,000 files, 3 team members
- Bulk email links (up to 100)
- Unlimited folders & links
- All sharing controls, page-by-page analytics
- Priority support

## Product 2: Data Rooms

### Overview
Virtual data rooms for secure document sharing during business transactions. Perfect for M&A due diligence, fundraising, legal reviews, and any scenario requiring enterprise-grade security.

### Features

**Security Features**
- NDA (Non-Disclosure Agreement) requirement before access
- Dynamic watermarks on documents (email, date, IP address)
- Granular file/folder permissions
- Two-factor authentication
- IP restrictions
- Session timeout controls

**Organization**
- Unlimited nested folder hierarchy
- Drag-and-drop file organization
- Bulk upload and download
- Full-text search across documents
- Document indexing and numbering

**Collaboration**
- Q&A module for due diligence questions
- Comments and annotations
- User groups with permissions
- Email invitations with tracking
- Activity notifications

**Audit & Compliance**
- Complete audit logs (who accessed what, when)
- User activity tracking
- Document access history
- Export audit reports (PDF, Excel)
- GDPR compliance

**Enterprise Features**
- Custom domains (yourbrand.com)
- SSO (Single Sign-On) - SAML, OAuth
- API access
- White-labeling
- Custom branding

### Pricing - Data Rooms (Coming Soon)

**Data Rooms** - Price TBD
- Virtual data rooms
- All Document Sharing features
- Coming soon

**Data Rooms Plus** - Price TBD
- Unlimited documents
- Advanced analytics
- Coming soon

**Data Rooms Premium** - Price TBD
- Multiple teams
- Advanced security
- API access
- Coming soon

## Product 3: Invoices & Estimates (Bonus)

### Overview
Professional invoicing solution included with PaperLink. Create invoices and estimates in 140+ currencies. Not the main product, but a useful addition for freelancers and small businesses.

### Features

- Professional invoice templates
- 140+ currencies with real-time exchange rates
- Tax handling (VAT, GST)
- Custom statuses with Kanban board
- PDF export with branding
- Client management

### Pricing
Included in Document Sharing plans at no additional cost.

## Use Cases

### For Startups (Fundraising)
- Share pitch decks via secure links
- Track which investors opened your deck
- See time spent per slide (identify most engaging content)
- Know when to follow up (real-time notifications)
- Require email verification to identify viewers
- Professional data room for due diligence stage

### For Sales Teams
- Send proposals with tracking
- Know when prospects open documents
- See which sections they focus on
- Follow up at the right moment
- Password protect sensitive pricing
- Track multiple stakeholders viewing same document

### For M&A Due Diligence
- Secure virtual data room
- NDA requirement before access
- Granular permissions per document/folder
- Complete audit trail for compliance
- Q&A module for buyer questions
- Watermarked documents prevent leaks

### For Law Firms
- Share confidential documents securely
- Password-protected client portals
- Track document access for billing
- Comply with data protection requirements
- Audit logs for compliance

### For Consultants
- Send deliverables with engagement tracking
- Prove value with analytics (client spent 2 hours reviewing)
- Professional branded sharing pages
- Invoice clients from same platform

## Technical Specifications

**Platform**
- Web application (SaaS)
- No installation required
- Works in all modern browsers
- Mobile-responsive design
- Progressive Web App (PWA) support

**Languages**
- English
- Ukrainian
- German
- Spanish
- French

**Security & Compliance**
- GDPR compliant
- Data encrypted at rest (AES-256)
- Data encrypted in transit (TLS 1.3)
- SOC 2 Type II (in progress)

**Infrastructure**
- Hosted on Vercel (global edge network)
- Database on Neon PostgreSQL
- 99.9% uptime SLA
- Automatic daily backups
- Global CDN

**Integrations**
- Webhooks for real-time events
- REST API (Business plans)
- Zapier (coming soon)

## Competitors Comparison

| Feature | PaperLink | DocSend | Papermark |
|---------|-----------|---------|-----------|
| Page analytics | ✅ | ✅ | ✅ |
| Password protection | ✅ | ✅ | ✅ |
| Email gate | ✅ | ✅ | ✅ |
| Data Rooms | ✅ | ✅ | ❌ |
| Custom domains | ✅ | ❌ | ✅ |
| Invoicing | ✅ | ❌ | ❌ |
| Free plan | ✅ | ❌ | ✅ |
| Open source | ❌ | ❌ | ✅ |
| Starting price | $24/mo (US) | $15/mo | $0 |

**Why choose PaperLink over DocSend?**
- Free plan available
- Custom domains included
- Built-in invoicing
- More affordable pricing
- Modern, cleaner UI

**Why choose PaperLink over Papermark?**
- Data Rooms for enterprise
- More polished product
- Invoicing included
- Better support

## FAQ

**General**

Q: What is PaperLink?
A: PaperLink is a document analytics platform for sharing files securely and tracking viewer engagement. Think DocSend but with additional features like invoicing.

Q: Can I use PaperLink for free?
A: Yes, the free plan includes 5 documents with basic analytics. No credit card required.

Q: Who is PaperLink for?
A: Startups sharing pitch decks, sales teams tracking proposals, consultants proving value, law firms sharing confidential documents, and anyone who needs to know if their documents are being read.

**Analytics**

Q: What analytics do I get?
A: View count, time spent total, time per page, viewer email (if email gate enabled), location, device, and download tracking.

Q: Do viewers know they're being tracked?
A: The shared page shows PaperLink branding. With custom domains (Pro+), tracking is invisible.

Q: Can I get notifications?
A: Yes, real-time email notifications when someone views your document.

**Security**

Q: Is my data secure?
A: Yes, AES-256 encryption at rest, TLS 1.3 in transit, GDPR compliant.

Q: Can I require NDA?
A: Yes, Data Room plans include NDA requirement before document access.

Q: Can I watermark documents?
A: Yes, dynamic watermarks showing viewer email, date, and IP address (Data Rooms).

**Billing**

Q: Is there a free trial?
A: Yes, 7-day free trial on all paid plans. No credit card required.

Q: Can I cancel anytime?
A: Yes, cancel anytime with no penalties.

Q: Is there annual billing?
A: Yes, save 17% with annual billing.

## Getting Started

1. **Sign up** at [app.paperlink.online](https://app.paperlink.online) - free, no credit card
2. **Upload** your first document (PDF, Word, Excel, PowerPoint)
3. **Generate** a secure sharing link
4. **Configure** access controls (password, email gate, expiration)
5. **Share** the link and track engagement in real-time

## Links

- [Homepage](https://paperlink.online): Landing page
- [Pricing](https://paperlink.online/pricing): Plans comparison
- [App](https://app.paperlink.online): Sign in or create account
- [Privacy](https://paperlink.online/privacy): Privacy policy
- [Terms](https://paperlink.online/terms): Terms of service

## Contact

- **Website**: [paperlink.online](https://paperlink.online)
- **App**: [app.paperlink.online](https://app.paperlink.online)
- **In-app Help**: Available in sidebar

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Last updated: January 2026
Version: 2.0 (Analytics-first positioning)